Terms of Service

These terms apply to lyrionatelier.com and to everything bought from it. Lyrīon Atelier is operated by LYRION LTD, company number 16904877, registered in England and Wales. Registered office: Flat 9 Centro, 399 South Row, Milton Keynes, MK9 2PG. "We" and "us" mean LYRION LTD.

1. Acceptance of Terms

By accessing or using Lyrion Atelier's website, products, or services, you agree to be bound by these Terms of Service, our Privacy Policy, and our Refund Policy. We may modify these terms at any time, and continued use of our services after changes constitutes acceptance.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use our services. If you use our services on behalf of an organization, you represent that you have authority to bind that organization to these terms.

3. Services Provided

• Oracle Readings: Personalized astrology readings delivered digitally via PDF and email.
• Merchandise: Astrology-inspired apparel and accessories.
• Educational Content: Blog posts, guides, and resources.
• Community Events: Workshops, gatherings, and related experiences.

4. Oracle Readings

• Nature: For entertainment, personal reflection, and spiritual exploration only.
• No Professional Advice: Not a substitute for medical, psychological, legal, or financial advice.
• Decisions: Should not be the sole basis for important decisions.
• Delivery: Written from the birth details you give at checkout, read by us, and sent by email as a PDF within 48 hours of your order.
• Personalization: Accurate birth details are necessary to create your reading.
• No Guarantees: We do not warrant outcomes, results, or accuracy of interpretations.

5. Physical Products and Merchandise

• Production: Items are produced on-demand via Printful; we do not hold inventory.
• Shipping: Estimated 3-10 business days domestic and 7-21 business days international; tracking is provided via email when available.
• Quality: We maintain high quality standards. See our Refund Policy for handling defects or issues.

6. Payment and Pricing

• Payment Processing: Securely handled through Stripe.
• Currency: Prices are set and charged in pounds sterling (GBP). Prices shown in other currencies are converted for guidance at recent exchange rates; your card issuer converts the charge.
• Pricing Changes: We may adjust prices; changes do not affect completed orders.
• Taxes and Fees: Customers are responsible for applicable taxes, duties, and fees.

7. Refund Policy

Refunds, exchanges, and returns are governed by our Refund Policy. Please review it for complete details.

8. Intellectual Property

• Ownership: All content, trademarks, logos, and designs are owned by Lyrion Atelier and protected by copyright and trademark laws.
• Limited License: You receive a personal, non-exclusive, non-transferable license to access and use the site for non-commercial purposes.
• Oracle Readings: Provided for your personal use only and may not be shared, reproduced, or resold.

9. User Conduct

You agree not to:

• Use our services for unlawful purposes.
• Harass, threaten, or harm others.
• Impersonate any person or entity.
• Share or resell oracle readings or proprietary materials.
• Attempt unauthorized access to accounts, systems, or networks.
• Interfere with website functionality or security.
• Use automated means (including bots or scrapers) without permission.
• Upload malware, viruses, or malicious code.

We may suspend or terminate access for violations.

10. Third-Party Links and Services

Our site may contain links to third-party sites or services. We are not responsible for third-party content, terms, or practices. Your interactions with third parties are governed by their terms and policies.

11. Disclaimer of Warranties

Our services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted service, or accuracy of oracle readings.

12. Limitation of Liability

To the fullest extent permitted by law, Lyrion Atelier is not liable for indirect, incidental, special, consequential, or exemplary damages, including loss of profits, data, or use, or damages from third-party conduct or unauthorized access. Our total liability for any claim arising from your use of the services will not exceed the amount you paid to Lyrion Atelier in the six (6) months preceding the claim.

13. Indemnification

You agree to indemnify and hold harmless Lyrion Atelier, its affiliates, and team members from any claims, damages, liabilities, and expenses arising from your use of the services, violation of these terms, infringement of others' rights, or misconduct.

14. Dispute Resolution

• Governing Law: These terms are governed by the law of England and Wales.
• Courts: Disputes may be brought in the courts of England and Wales. If you live in Scotland or Northern Ireland you may also bring proceedings in your local courts.
• Your statutory rights: Nothing in these terms affects your rights as a consumer under the law of the country you live in.

15. Termination

We may suspend or terminate access to our services at any time, with or without cause. Provisions regarding intellectual property, disclaimers, indemnification, and limitation of liability survive termination.

16. Severability

If any provision of these terms is found unenforceable, the remaining provisions remain in full force and effect.

17. Entire Agreement

These Terms of Service, together with the Privacy Policy and Refund Policy, constitute the entire agreement between you and Lyrion Atelier regarding the services and supersede prior agreements.

18. Contact Us

For questions about these Terms of Service, contact us at:

LYRION LTD, company number 16904877, registered in England and Wales. Registered office: Flat 9 Centro, 399 South Row, Milton Keynes, MK9 2PG.
Email: admin@lyrionatelier.com
We respond to inquiries within 30 days.